FAQs

Frank Doe Travels is a Ghana-based tour company specializing in authentic, immersive travel experiences across Ghana, West Africa, and select African destinations. We offer curated cultural, historical, adventure, and luxury tours for individuals, groups, and organizations.

You can book a tour by filling out our online inquiry or booking form on our website, emailing us at info@frankdoetravels.com, or calling our team directly. Once your tour is confirmed, we will send you an invoice and payment instructions.

A 25% non-refundable deposit per person is required to secure your booking. The remaining balance is due 30 days before the tour starts.

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We accept bank transfers, and international card payments through secure online invoicing. All details will be provided once your booking is confirmed.

Absolutely! We offer fully customized itineraries based on your interests, budget, and schedule. Just let us know what you’re looking for, and we will create a tailored experience just for you or your group.

Visa requirements vary depending on your nationality and destination. Most travelers to Africa require a visa, which must be obtained in advance. We will provide guidance and documentation to help you through the process.

Yes. A Yellow Fever Vaccination Card (also known as the International Certificate of Vaccination) is required for entry into many African countries. You must receive the vaccine at least 10 days before your travel date, and present the valid card upon arrival at the airport. Some countries may deny entry without it. We recommend consulting your doctor or a travel clinic well in advance.

While travel insurance is not mandatory, it is strongly recommended. Insurance can protect you against trip cancellations, medical emergencies, lost baggage, and more. We can provide recommendations for trusted providers.

Cancellations are subject to our Cancellation Policy, which is outlined in our Terms and Conditions. Refunds are issued based on how close to the travel date the cancellation occurs. We advise all clients to purchase travel insurance.

Yes! We welcome solo travelers and can pair you with a group or offer a private experience depending on your preference.

We work with reputable 3 to 5-star hotels, lodges, and boutique accommodations that reflect local character and offer comfort and safety. Accommodation type depends on the tour package and budget.

Yes, it is safe to travel to several African countries.  We prioritize your safety and only operate in secure regions, using trusted drivers, guides, and accommodations. We monitor conditions closely and update travelers if needed.

We will provide you with a detailed pre-departure checklist, but essentials typically include:

• Passport
• Comfortable walking shoes
• Sun protection (hat, sunscreen)
• Insect repellent
• Reusable water bottle
• Copies of travel documents
• Yellow Fever Vaccination Card

Yes! We organize group tours, educational trips, family reunions, and corporate retreats. Let us know your group size, goals, and preferences, and we will handle the rest.

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